Course curriculum

  • 1

    Welcome to the MyTeamPulse Accreditation

    • How to Navigate the Thinkific Learning Interface

    • Overview
  • 2

    Getting to the Heart of Engagement

    • Introduction to Module 01

    • The Importance of Understanding the Fundamentals of Employee Engagement

    • The Heart of Engagement Model

    • Drivers of Engagement

    • The Levels of Engagement

    • Outcome Benefits of Engagement

    • Additional Resources

    • Module 1 Quiz

  • 3

    Engagement In Practice

    • Introduction to Module 02

    • An Evidence-based Approach to Engagement

    • Team Engagement, Mojo and Leadership

    • Pulse Cycle

    • Team Effectiveness

    • Team Productivity and Net Promoter Score

    • Team Diversity

    • Opend Ended Questions

    • How to Mindset a Team Prior to Sending Out a Pulse Survey

    • How to Set Up a Pulse Survey

    • Module 02 - Additional Resources

    • Dashboard Quiz

    • Module 2 - Quiz (10 mins)
  • 4

    Mending Broken Hearts

    • Introduction to Module 03

    • Practitioners mind-setting and facilitation

    • Leader mind-setting and facilitation

    • Scenario based learning - Part 1

    • Scenario based learning - Part 2

    • Module 3 - Quiz
  • 5

    Practitioners' Practicum

    • Module 4 - Introduction and MyTeamPulse settings page

    • How to support the leader based on the first pulse results

    • Organisational Development Ethics, Values and Practices

    • Multi-Team Dashboard
  • 6

    Additional Resources

    • MYTEAMPULSE - Root cause analysis flowchart

    • MOJO Concept - Article

    • MYTEAMPULSE - FAQs

    • Additional resources - Practitioner and Leader Guides

    • Other additional resources