Course Outline

  • 1

    Course Introduction

    • Welcome to the MyTeamPulse Accreditation

    • Setting the Scene

  • 2

    Module 1 - The Heart of Engagement Model

    • Module 1 Introduction

    • Pre Live Session Readings

    • Insights & Questions

    • Module 1 Quiz

    • Video Lesson - The Heart of Engagement Model

    • Introduction to the MYTEAMPULSE Dashboard

    • Dashboard Quiz

    • Module 01 - Live Webinar

    • Post-Webinar Introduction

    • Post-Webinar Readings

    • How to Interpret Pulse Results

    • Interpretation Exercise

    • Case Study - Interpretation - Example

    • Leader Debrief Tutorial

    • Leader Debrief Scheduling

    • Learning Log

  • 3

    Module 2 - Engagement in Practice

    • Module 2 Introduction

    • Pre Live Session Readings (45 mins)

    • Insights & Questions (5 Mins)

    • Module 2 - Quiz (10 mins)

    • Module 2 - Live Webinar

    • Case Study - Interpretation Exercise - 02

    • Case study 2 - Interpretation Example

  • 4

    Module 3 - Mending Broken Hearts

    • Module 3 Introduction

    • Pre Live Session Readings

    • Insights & Questions (5 Mins)

    • Module 3 - Quiz

    • Pulse Cycle

    • Team Effectiveness Pyramid

    • Module 3 - Live Webinar

  • 5

    Module 4 - Practitioner Practicum

    • Module 4 Introduction

    • How to Initiate a trial pulse?

    • How to initiate an on-going subscription

    • MYTEAMPULSE Settings page - Introduction

    • MYTEAMPULSE Settings page - Part 01

    • MYTEAMPULSE Settings page - Part 02 - 6 Steps to set up a team

    • MYTEAMPULSE Settings page - Part 03 - Manual Operations settings

    • MYTEAMPULSE Settings page - Part 04 - Voice of Team

    • How to support a leader based on the first pulse results?

    • How to handle client requests

    • Organisational Development Ethics, Values, Practices and Application

    • Multi-Team Dashboard

    • Insights and Questions

    • Final Learning Log

  • 6

    Additional Resources

    • MYTEAMPULSE - Root cause analysis flowchart

    • MYTEAMPULSE - Pulse Cycle

    • Post-reading - Questions and Answers

    • MYTEAMPULSE - FAQs

    • MOJO Concept - Article

    • Other additional resources